Last updated: July 22, 2026
This Privacy Policy explains how Sarah Lia Girard Monteiro, an individual operating as a sole proprietor under the business name Live By Design With Sarah, referred to in this Privacy Policy as “Live By Design With Sarah,” “we,” “us,” or “our,” collects, uses, stores, shares, and protects personal information.
This Privacy Policy applies when you:
Visit our website
Purchase a product
Book a Human Design reading
Participate in a coaching program
Download a free or paid resource
Subscribe to our email list
Complete a form or questionnaire
Contact us
Interact with our services or content
This Privacy Policy is intended to inform you about our data practices. Where consent is legally required, we will request it separately rather than treating your general use of the website as consent to every form of data processing.
The person responsible for determining how and why your personal information is processed is:
Sarah Lia Girard Monteiro
Operating as Live By Design With Sarah
99 Huay Kaew Road
Chiang Mai 50200
Thailand
Email: hello@livebydesignwithsarah.com
For the purposes of applicable data-protection laws, Sarah Lia Girard Monteiro is the data controller unless another party is expressly identified as the controller for a particular service.
We may collect personal information that you provide directly, information collected automatically when you use the website, and limited information received from the third-party services used to operate the business.
We may collect personal information when you:
Purchase a product or service
Book a Human Design reading
Enrol in a coaching program, course, workshop, or group program
Complete an intake form, questionnaire, feedback form, or booking form
Download a free resource
Subscribe to the newsletter or join a waitlist
Contact us through email, a contact form, social media, or another communication channel
Submit a testimonial, review, survey response, or client feedback
Participate in a session or communicate during follow-up support
This information may include:
Your name
Your email address
Your billing address
Your country or general location
Your date of birth
Your exact time of birth
Your place of birth
Your Human Design chart information
Your preferred language
Your time zone
Your booking and appointment information
Your purchase and transaction history
Your responses to intake forms and questionnaires
Information about your goals, routines, responsibilities, work, challenges, habits, organization, productivity, energy, and personal circumstances
Messages, emails, feedback, support questions, and other communications
Testimonials or reviews you choose to provide
Any other information you voluntarily share with us
Please provide only the information reasonably necessary for the service you are requesting.
Payments are processed by third-party payment processors.
We may receive information such as:
Your name
Your billing address
Your payment status
The amount and currency paid
The product or service purchased
A transaction or payment reference
Limited card information, such as the card type and final digits
We do not directly collect or store your complete credit-card number, card-security code, or full payment-account credentials.
When you visit the website, certain technical and usage information may be collected automatically through server logs, cookies, analytics tools, and similar technologies.
This information may include:
Your IP address
Browser type and version
Device type
Operating system
Language settings
Approximate geographical location
Pages visited
Links clicked
Date and time of visits
Time spent on the website
Referring website or URL
Website navigation and interaction data
Download and conversion activity
UTM parameters or campaign information
Website errors, security events, and performance data
Cookie identifiers and consent preferences
Where required by applicable law, non-essential analytics, advertising, or tracking technologies will not be activated until you provide consent.
We may receive limited information from third-party providers used to:
Process payments
Schedule appointments
Deliver digital products
Manage forms
Send emails
Host online meetings
Store files
Calculate Human Design charts
Provide website analytics
Manage courses or client portals
Operate social-media platforms
The information received depends on the service and the choices you make when interacting with it.
During a Human Design reading, coaching relationship, intake process, or private communication, you may voluntarily disclose personal information concerning your health, mental health, relationships, beliefs, finances, employment, family circumstances, or other sensitive areas of your life.
You are not required to disclose sensitive information unless it is reasonably relevant to the service and you are comfortable doing so.
Where applicable law requires explicit consent to process sensitive personal information, we will rely on your explicit consent or another legally permitted basis.
Sensitive personal information will not be used for unrelated marketing, advertising, or public content without your separate permission.
We may use your personal information to:
Process and fulfil purchases
Calculate and prepare Human Design charts
Prepare and deliver Human Design readings
Create personalized recap guides, notes, recommendations, or client materials
Provide coaching, courses, workshops, or group programs
Personalize services based on your circumstances and goals
Manage appointments, bookings, cancellations, and rescheduling
Communicate with you before and after a session
Provide included follow-up support
Deliver digital products, downloads, recordings, and resources
Create or manage client portals
Send receipts, confirmations, reminders, and administrative messages
Respond to questions, support requests, or enquiries
Send newsletters and marketing communications when permitted
Maintain records of purchases, contracts, and client services
Improve our website, services, resources, and client experience
Understand website traffic, content performance, and audience behaviour
Maintain the security and functionality of the website
Detect or prevent fraud, abuse, unauthorized access, and payment disputes
Protect our legal rights, intellectual property, users, and business
Comply with tax, accounting, legal, and regulatory obligations
Establish, exercise, or defend legal claims
We will not use personal information for a materially unrelated purpose without an appropriate legal basis and, where required, additional notice or consent.
Depending on the information, purpose, and laws that apply, we may process personal information on one or more of the following legal bases:
Processing may be necessary to:
Complete your purchase
Deliver a reading, product, coaching program, or service
Manage your booking
Provide client support
Fulfil our obligations under an agreement with you
We may rely on your consent for activities such as:
Sending optional marketing communications
Activating non-essential cookies or analytics where consent is required
Processing sensitive personal information where explicit consent is required
Publishing your name, image, testimonial, chart, story, or identifiable client experience
Recording a session where your consent is required
You may withdraw consent at any time. Withdrawing consent does not affect processing that was lawful before the withdrawal.
Where permitted, we may process information for legitimate business interests such as:
Operating and improving the website
Managing client relationships
Responding to enquiries
Maintaining appropriate records
Protecting website and account security
Preventing fraud or misuse
Understanding the general performance of our content and services
Protecting our rights and intellectual property
We will consider whether these interests are outweighed by your rights and reasonable privacy expectations.
We may process or retain information when necessary to comply with:
Tax and accounting rules
Consumer-protection requirements
Court orders
Regulatory requirements
Lawful government requests
Other legal obligations
We may process information where necessary to establish, exercise, or defend legal claims.
To calculate a Human Design chart, we require:
Your date of birth
Your exact time of birth
Your place of birth
This information may be entered into a third-party Human Design chart-calculation tool for the purpose of generating your chart.
Your birth information, Human Design chart, intake responses, private communications, client materials, session content, and personal circumstances will be treated as confidential.
We may use this information to:
Calculate your chart
Prepare your reading
Understand the questions or challenges you wish to explore
Create personalized notes, recap documents, or recommendations
Provide follow-up support
Maintain internal service records
Improve the quality and consistency of our services
We will not publicly share your birth data, chart details, private messages, personal story, session content, or client materials without your separate permission.
Live Human Design readings and certain coaching sessions may be recorded when a recording is included in the service or agreed upon in advance.
Recordings may include:
Your voice
Your image
Your name
Information discussed during the session
Your Human Design chart
Screen-shared materials
Recordings are created for service delivery, client reference, and related administrative purposes.
We will inform you when a session is being recorded. Where consent is legally required, we will obtain it before recording.
Session recordings will not be used publicly for marketing, teaching, social media, courses, or promotional content without your separate, explicit permission.
You may not publicly share, distribute, sell, publish, or commercially use a session recording without written permission from Live By Design With Sarah.
You may be invited to provide feedback or a testimonial.
Providing a testimonial is voluntary.
We will request permission before publicly sharing personally identifiable information such as your:
Full name
Photograph
Social-media handle
Business name
Personal story
Human Design chart
Private messages
Video or audio recording
With your permission, testimonials may be shortened, translated, or edited for clarity, grammar, length, or formatting without materially changing their meaning.
You may withdraw permission for future use by contacting us. Withdrawal may not require us to recall or remove materials already printed, published, or distributed where doing so is impossible or legally unnecessary, but we will take reasonable steps regarding future use.
We may use anonymized or aggregated feedback that cannot reasonably identify you to improve our services.
When you purchase a product, book a service, or contact us, we may send communications necessary to administer that relationship, including:
Order confirmations
Payment receipts
Booking confirmations
Appointment reminders
Intake forms
Session links
Product-delivery emails
Recordings and recap documents
Client-support messages
Changes affecting a purchased service
Important administrative or legal notices
You cannot opt out of communications that are reasonably necessary to provide an active purchase or service.
We may send newsletters, educational content, launch announcements, promotional messages, or special offers when:
You have subscribed to the email list
You have otherwise consented to receive marketing
Another lawful basis permits the communication
Purchasing a product or service does not automatically mean that you will be subscribed to all optional marketing communications where separate consent is required.
You may unsubscribe at any time by:
Clicking the unsubscribe link included in an email
Contacting hello@livebydesignwithsarah.com
Unsubscribing from marketing does not prevent transactional or service-related communications.
We do not sell or rent personal information.
We may share personal information only when reasonably necessary with third parties that help us operate the business and deliver services.
These may include:
Payment processors
Banks and financial institutions
Website hosting and domain providers
Email-marketing platforms
Scheduling and booking providers
Video-conferencing services
Form and survey providers
Human Design chart-calculation platforms
Cloud-storage and file-delivery providers
Course, membership, or client-portal platforms
Website analytics providers
Accounting, bookkeeping, tax, legal, or professional advisers
Fraud-prevention and website-security providers
These providers receive only the information reasonably necessary to perform their functions and process information according to their own terms, privacy policies, and contractual obligations.
We may also disclose information:
When required by applicable law
In response to a valid court order, subpoena, or lawful government request
To protect our rights, users, safety, property, or business
To investigate suspected fraud, abuse, or unlawful activity
To establish, exercise, or defend a legal claim
In connection with a future restructuring, incorporation, merger, transfer, or sale of all or part of the business
Where possible and legally appropriate, we will take reasonable steps to protect personal information during such disclosures.
Third-party services process personal information according to their own privacy policies and security practices.
We do not control every aspect of how an independent third-party platform processes information.
Before submitting information directly to a third-party service, you should review its privacy policy where appropriate.
The categories of third parties we use may change as the business, website, and offers evolve. This Privacy Policy will be updated when a material change affects how your information is handled.
Live By Design With Sarah operates from Thailand and serves people internationally.
Some third-party providers may store or process information in countries other than:
Thailand
Your country of residence
The country from which you access the website
Those countries may have different data-protection laws.
Where required by applicable law, we will rely on lawful transfer mechanisms, contractual safeguards, provider commitments, or other measures intended to protect personal information when it is transferred internationally.
No international transfer mechanism can eliminate every risk associated with electronic processing, but we take reasonable steps to select reputable providers and limit the information shared to what is necessary.
The website may use cookies and similar technologies.
Cookies are small files or identifiers stored on or accessed from your device. They may help the website function, remember preferences, maintain security, measure traffic, and understand how visitors interact with content.
These cookies may be necessary to:
Make the website function
Maintain security
Process purchases
Remember privacy preferences
Support forms or account access
They may not require consent where applicable law recognizes an exemption for essential technologies.
These technologies may help us understand:
How many people visit the website
Which pages are viewed
How visitors arrive on the website
How long visitors remain
Which content, links, or campaigns perform effectively
Whether technical errors occur
The website may use marketing or conversion technologies in the future to measure campaigns, understand referrals, or support advertising.
Where required by applicable law, non-essential analytics, marketing, and advertising technologies will be activated only after you provide consent.
You may manage cookies through:
The website’s cookie or consent settings, where available
Your browser settings
The settings provided by the relevant third-party service
Disabling certain cookies may affect website functionality.
We may use analytics tools to understand website activity and improve our content, products, and services.
Analytics information may include:
Pages visited
Approximate location
Device and browser information
Referral source
UTM campaign parameters
Link clicks
Download activity
Conversion events
General website engagement
We use this information to evaluate overall website and content performance rather than to make decisions that produce legal or similarly significant effects about individual visitors.
Analytics tools will be configured and used in accordance with applicable consent and privacy requirements.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:
Deliver products and services
Complete included support periods
Maintain client and transaction records
Comply with tax, accounting, and legal requirements
Resolve disputes
Enforce agreements
Prevent fraud or abuse
Establish, exercise, or defend legal claims
Maintain records of consent or communication preferences
The appropriate retention period depends on:
The type and sensitivity of the information
The service provided
The length of the client relationship
Legal and accounting obligations
Potential disputes or claims
Security and administrative needs
Whether you request deletion
Information may be retained for different periods depending on its category.
For example:
Newsletter information may be retained until you unsubscribe or request deletion.
Transaction and tax records may be retained for the period required by applicable law.
Client forms, notes, personalized documents, communications, and recordings may be retained while reasonably necessary to deliver the service, provide support, maintain appropriate records, or address a dispute.
Cookie and analytics information is retained according to the settings of the relevant tool and your consent choices.
When information is no longer required, we may delete it, securely destroy it, or anonymize it so that it can no longer reasonably identify you.
We take reasonable technical, organizational, and administrative measures intended to protect personal information against:
Unauthorized access
Accidental loss
Misuse
Alteration
Disclosure
Destruction
Theft
Fraudulent activity
Measures may include:
Password protection
Access restrictions
Secure website connections
Reputable payment processors
Software updates
Device security
Data minimization
Limited access to client information
Secure storage practices
Account and platform security controls
However, no method of internet transmission, electronic communication, or digital storage can be guaranteed to be completely secure.
You are responsible for using reasonable care when sending sensitive information electronically and for protecting any account credentials, private links, or files provided to you.
If a personal-data breach occurs, we will take reasonable steps to investigate and respond and will notify affected individuals or relevant authorities where required by applicable law.
Depending on your country or place of residence and the laws that apply, you may have rights concerning your personal information.
These may include the right to:
Be informed about how your information is processed
Request access to personal information held about you
Receive a copy of certain personal information
Request correction of inaccurate or incomplete information
Request deletion of information in certain circumstances
Request restriction of processing
Object to certain processing
Withdraw consent
Object to direct marketing
Request portability of certain information
Ask for information about recipients or categories of recipients
Lodge a complaint with an applicable privacy or data-protection authority
Request information about international transfers
Be informed about certain personal-data breaches where required by law
These rights are not absolute. A request may be restricted where retaining or processing information is necessary to:
Comply with a legal obligation
Complete a contract
Maintain required transaction or tax records
Protect another person’s rights
Establish, exercise, or defend legal claims
Meet another lawful exception
To submit a privacy request, contact:
hello@livebydesignwithsarah.com
Please use the subject line:
Privacy Request
Include enough information for us to understand your request.
We may need to verify your identity before providing access, correcting information, or deleting records. We will respond within the timeframe required by applicable law.
We do not use your personal information to make decisions based solely on automated processing that produce legal or similarly significant effects concerning you.
A third-party tool may automatically calculate a Human Design chart using your birth information. The chart may then be interpreted and applied by Sarah Lia Girard Monteiro as part of the service you requested.
Human Design chart calculation is not used to determine your eligibility for employment, credit, insurance, housing, legal rights, or another similarly significant decision.
We may create anonymized or aggregated information that does not reasonably identify a particular individual.
This information may be used to:
Understand common audience needs
Improve services and resources
Evaluate overall business or website performance
Develop educational content
Identify recurring themes or questions
We will not present anonymized information in a way that is reasonably likely to reveal your identity.
The website, emails, products, and content may contain links to third-party websites, platforms, products, or services.
We are not responsible for the privacy practices, security, availability, or content of third-party websites.
This Privacy Policy applies only to information processed by Live By Design With Sarah. You should review the privacy policy of a third-party service before submitting personal information to it.
This website, its services, and its products are intended for individuals aged 18 or older.
We do not knowingly collect personal information from anyone under the age of 18.
If we become aware that we have collected information from a person under 18, we will take reasonable steps to delete it, unless retaining it is legally required.
A parent or legal guardian who believes that a minor has provided personal information may contact:
hello@livebydesignwithsarah.com
We may update this Privacy Policy to reflect:
Changes to our products or services
Changes to our website or technology
New third-party providers
Changes to our data-processing practices
New legal or regulatory requirements
Changes to the business structure
The updated version will be posted on this page with a revised “Last updated” date.
Where required, we may provide additional notice or request renewed consent for a material change.
You should review this Privacy Policy periodically.
For questions, concerns, complaints, or requests relating to this Privacy Policy or your personal information, please contact:
Sarah Lia Girard Monteiro
Operating as Live By Design With Sarah
99 Huay Kaew Road
Chiang Mai 50200
Thailand