Last updated: July 22, 2026
Welcome to Live By Design With Sarah.
These Terms and Conditions are entered into between you and Sarah Lia Girard Monteiro, an individual operating as a sole proprietor under the business name Live By Design With Sarah, referred to in these Terms as “Live By Design With Sarah,” “we,” “us,” or “our.”
By accessing or using this website, purchasing a product, booking a service, enrolling in a program, downloading free materials, joining our email list, or engaging with any content offered by Live By Design With Sarah, you agree to be bound by these Terms and Conditions.
Please read these Terms carefully. If you do not agree with them, please do not use this website, purchase any offering, book any service, or download any materials.
Live By Design With Sarah provides Human Design-based educational resources, personal-development services, organization and productivity guidance, and energy-management support.
Our offerings may include, but are not limited to:
One-to-one Human Design readings
Personalized audio readings
One-to-one coaching programs
Digital guides, workbooks, templates, and downloadable resources
Online courses, workshops, and group programs
Free guides and downloadable materials
Newsletter and email content
YouTube videos, blog posts, and social-media content
Educational content related to Human Design, organization, productivity, habits, routines, decision-making, and energy management
All products, services, and content are intended for educational, informational, personal-development, and self-reflection purposes only.
We reserve the right to update, modify, remove, replace, or discontinue any product, service, price, feature, or offering at any time.
Human Design is an interpretive self-knowledge and personal-development framework.
Human Design readings and content are intended to support reflection, experimentation, self-awareness, and personal growth. They are not a diagnosis, scientifically validated assessment, prediction of fixed outcomes, or guarantee of any specific result.
By purchasing or engaging with Human Design services or content, you understand and agree that:
Human Design does not guarantee specific outcomes.
Interpretations are subjective and may vary between practitioners.
A reading reflects an interpretation of the information contained in your chart and the circumstances you share.
Human Design does not determine what you must or must not do.
You retain full free will and personal responsibility.
You are responsible for deciding whether and how to apply the information you receive.
Recommendations are offered as possibilities to observe and experiment with, not as rigid rules.
We are not responsible for decisions or actions you take based on a reading, product, or piece of content.
Human Design is not intended to place you into a fixed identity or replace your own judgment, lived experience, or decision-making.
Nothing provided by Live By Design With Sarah constitutes medical, psychological, psychiatric, therapeutic, legal, financial, tax, nutritional, fitness, or other licensed professional advice.
We do not diagnose, treat, cure, or prevent medical or mental health conditions. Our services are not a substitute for therapy, medical care, crisis support, or treatment for burnout.
If you are experiencing acute burnout, a medical condition, a mental health crisis, or another serious concern, you should seek support from an appropriately qualified professional.
You are responsible for consulting licensed professionals regarding any medical, psychological, legal, financial, tax, nutritional, fitness, or other professional concerns.
By using this website or purchasing any product or service, you acknowledge that you remain fully responsible for your own choices, decisions, actions, interpretations, and results.
Some offerings may include suggestions related to:
Organization and productivity
Energy management
Work rhythms
Routines and habits
Rest and recovery
Decision-making
Motivation
Boundaries
Goal-setting and planning
Environment and lifestyle
Self-care and personal reflection
These suggestions are offered for educational and personal-development purposes only.
They are not medical treatment, psychological therapy, occupational health advice, fitness programming, nutrition advice, or a guarantee that a particular schedule, routine, habit, workflow, or organizational system will be appropriate for you.
You are responsible for adapting any recommendation to your health, body, workload, responsibilities, resources, preferences, and personal circumstances.
You must be at least 18 years old to purchase products or services from this website.
By accessing this website, purchasing an offering, booking a service, enrolling in a program, or downloading materials, you represent that you are at least 18 years old and legally able to enter into this agreement.
You agree to:
Provide accurate, complete, and current information.
Provide accurate birth information when purchasing a Human Design service.
Complete required questionnaires and intake forms honestly.
Attend scheduled sessions on time.
Ensure that you have a suitable internet connection and functioning device for online sessions.
Take responsibility for your own decisions and implementation.
Seek qualified professional support when appropriate.
Use purchased materials only for your personal use.
Treat communications and sessions respectfully.
You acknowledge that the usefulness of a service may depend partly on the accuracy and completeness of the information you provide.
We are not responsible for inaccurate chart information, interpretations, or recommendations resulting from incorrect or incomplete birth details or intake responses supplied by you.
Prices are displayed in the currency stated on the applicable sales page or checkout page.
If your payment method or bank account uses a different currency, your bank, card issuer, payment processor, or financial institution may apply its own exchange rate or currency-conversion fees. Live By Design With Sarah is not responsible for those fees.
Payment is required in full at the time of purchase unless a payment plan or alternative arrangement is explicitly offered.
You agree to provide accurate, complete, and current billing and payment information.
You are responsible for any applicable taxes, bank fees, conversion fees, or other charges associated with your purchase, except where we are legally required to collect or remit them.
We reserve the right to change our pricing, payment methods, availability, and accepted currencies at any time. Price changes do not affect purchases already completed.
If a payment is declined, reversed, disputed, charged back, or otherwise not completed, we reserve the right to:
Suspend or cancel the relevant service.
Restrict or revoke access to digital products or programs.
Withhold future sessions or deliverables.
Seek payment of any outstanding balance where permitted by law.
Payment plans may be offered for selected coaching programs, courses, or services.
If you choose a payment plan, you agree to complete all payments according to the schedule presented at checkout, on the sales page, or in your individual agreement.
A payment plan is a commitment to pay the full agreed price. It is not a monthly subscription that can be canceled simply because you no longer wish to participate.
Unless applicable law provides otherwise:
Discontinuing a program does not cancel remaining installments.
Rescheduling or pausing a program does not change the payment schedule.
All outstanding installments remain due.
Failed or overdue payments may result in suspended access or services.
We may attempt to collect an overdue installment using the payment method provided.
A separate coaching agreement may contain additional payment terms. Where a signed individual agreement conflicts with these general Terms, the individual agreement will govern that particular coaching relationship.
Refunds are available only as described below, on the relevant sales page, at checkout, or where required by applicable law.
You may request a full refund within 24 hours of purchase.
After that 24-hour period, Human Design readings are non-refundable, except where applicable law requires otherwise.
You may request a full refund within seven calendar days of the first payment, provided the coaching program has not yet begun.
Once the program has begun or the seven-day period has passed, coaching payments are non-refundable, except where applicable law requires otherwise.
Digital guides, PDFs, workbooks, templates, recordings, courses, and other downloadable or instant-access materials are generally non-refundable once they have been accessed, downloaded, delivered, or made available to you.
Any refund conditions for a course, workshop, or group program will be stated on the relevant sales page or checkout page.
If no separate refund terms are stated, the purchase becomes non-refundable once access has been provided or the program has begun, except where applicable law requires otherwise.
To request an eligible refund, email:
hello@livebydesignwithsarah.com
Use the subject line:
Refund Request
Include your name, order information, and the product or service purchased.
Human Design charts are calculated using:
Your exact date of birth
Your exact time of birth
Your place of birth
You are responsible for providing complete and accurate information.
If you do not know your precise birth time, we may be unable to provide the reading. Purchasing a reading without the required information does not guarantee that the service can be completed.
We are not responsible for errors or limitations caused by incorrect, estimated, or incomplete birth information.
You may also be required to complete an intake form describing your current circumstances, questions, goals, challenges, and Human Design knowledge.
Failure to provide required information within sufficient time may delay preparation, delivery, or scheduling.
Design Insight is delivered as a personalized audio recording by email.
Unless otherwise stated on the sales page:
The audio will be delivered within five business days after we receive the information required to prepare it.
The reading explores one selected theme.
No written recap document is included.
One week of email support is included for clarification questions related to the material covered.
Live readings are conducted online through the video-conferencing platform specified during booking.
Unless otherwise stated:
Full live readings last approximately 90 minutes.
A preparation period of at least seven days is required before the session.
You will receive the recording and personalized recap document within two business days after the session.
Two weeks of WhatsApp support are included for clarification questions related to the topics covered.
Responses are generally provided within 24 hours on business days, taking time-zone differences into account.
Follow-up support is limited to clarification and reasonable guidance relating to the original reading. It does not include:
A new reading
Analysis of unrelated chart elements
Unlimited access
Ongoing accountability
Done-for-you routines or systems
Continuous coaching
Redesigning every area of your life
Audio and live Human Design readings may be conducted in:
English
French
Spanish
Italian
Personalized recap documents are currently written in English only.
These Terms and Conditions are written in English. Any translation is provided for convenience only. Unless prohibited by applicable law, the English version will govern if there is a discrepancy.
Live Human Design readings may be recorded so that the recording can be delivered to you afterward.
By attending a live reading, you consent to the recording of the session for this purpose.
The recording is intended for your personal use only. You may not publish, sell, share, reproduce, distribute, or commercially use it without written permission.
We will not publicly share your session recording without obtaining your separate consent.
Although reasonable efforts will be made to record the session successfully, technical issues may occasionally affect recording quality or availability.
Payment must be completed before booking a live reading.
After payment, you will receive instructions for:
Completing the relevant intake form
Providing your birth information
Selecting an available appointment
Joining the online session
Live readings require a minimum preparation window of seven days.
You are responsible for selecting the correct time zone when booking and for attending at the scheduled time.
A maximum number of live appointments may be offered each week or month. Availability is not guaranteed for any particular date.
Live readings may be rescheduled with at least 48 hours’ notice.
Requests made less than 48 hours before the scheduled session may be refused.
If you arrive late, the session will still end at the originally scheduled time.
A missed session is considered completed and cannot be rescheduled or refunded.
If we need to reschedule because of illness, emergency, technical difficulties, or circumstances outside our reasonable control, we will make reasonable efforts to offer an alternative appointment.
Coaching sessions may be rescheduled when you provide at least 24 hours’ notice.
Requests made less than 24 hours before the scheduled session may be refused.
Repeated or abusive rescheduling may result in early termination of the coaching relationship without refund.
A request to pause or postpone the entire coaching program may be accepted or refused at our discretion.
Rescheduling or pausing the program does not alter the agreed payment schedule. All installments remain due on their original dates unless a different arrangement is agreed to in writing.
Once a coaching program has begun:
The program cannot be canceled for a refund.
You may choose to discontinue your participation.
Discontinuing participation does not cancel outstanding payment obligations.
Remaining installments continue to be due.
These terms apply except where mandatory consumer law provides otherwise.
Additional terms may be included in an individual coaching agreement. You will be asked to review and accept that agreement before the coaching relationship begins.
When you purchase or download a digital product, guide, PDF, workbook, template, course, recording, or other material, you receive a limited, personal, revocable, non-exclusive, non-transferable license.
The material is for your individual use only.
You may not:
Share account or login information.
Share private download links.
Copy, reproduce, or redistribute materials.
Upload materials to public or shared platforms.
Sell, resell, sublicense, or commercially exploit materials.
Use materials to create competing products, courses, readings, coaching services, or content.
Remove copyright notices or branding.
Claim any original material, framework, written interpretation, or method as your own.
Use purchased materials to train, teach, certify, or advise others without written permission.
Access may depend on third-party platforms, hosting providers, and technical availability. We may change the platform or delivery method when reasonably necessary.
Unless otherwise stated, the original content created by Live By Design With Sarah is owned by Sarah Lia Girard Monteiro and protected by applicable intellectual-property laws.
This may include:
Website copy
Blog and newsletter content
Videos and audio recordings
Digital guides and workbooks
Course and coaching materials
Personalized recap documents
Written interpretations and recommendations
Original graphics and diagrams
Branding and design elements
Original frameworks, exercises, prompts, and methodologies
Reading structures and formats
Email and social-media content
Downloadable resources
You may not copy, reproduce, modify, republish, distribute, sell, display, teach, license, or create derivative works from original Live By Design With Sarah materials without written permission.
Live By Design With Sarah does not claim ownership of the Human Design system itself, generally used Human Design terminology, third-party chart-calculation tools, or materials owned by their respective creators or rights holders.
Our intellectual-property rights apply to our original presentation, explanations, written interpretations, guides, designs, frameworks, exercises, recommendations, and other original content.
Unauthorized use may result in revoked access and legal action where appropriate.
You agree not to use this website, its services, or its materials to:
Violate any applicable law or regulation.
Harass, threaten, abuse, defame, or harm another person.
Misrepresent your identity or provide fraudulent information.
Attempt to access protected areas without authorization.
Interfere with the website’s security or functionality.
Introduce malware, harmful code, or disruptive technology.
Copy, scrape, steal, reproduce, or misuse content.
Share private materials without permission.
Use our intellectual property commercially without written authorization.
Submit false payment disputes or fraudulent chargebacks.
Engage in conduct that interferes with another client’s experience.
We reserve the right to restrict, suspend, or terminate access when these Terms are violated.
Testimonials, reviews, examples, case studies, and client experiences shared on this website, in emails, on sales pages, or on social media represent individual experiences only.
They are not guarantees, promises, or predictions of your results.
We do not guarantee outcomes relating to:
Alignment
Self-confidence or self-trust
Energy or well-being
Organization or productivity
Habits or routines
Relationships
Career or business
Income or financial results
Emotional well-being
Personal transformation
Decision-making
Burnout prevention or recovery
Your experience depends on many factors, including your effort, circumstances, health, resources, choices, participation, interpretation, and willingness to experiment.
Testimonials may be shortened, translated, or edited for clarity, grammar, length, or formatting, provided their essential meaning is not materially changed.
Some content or services may relate to business, career, productivity, planning, goal-setting, visibility, organization, or professional decision-making.
This guidance is for educational and personal-development purposes only.
We do not guarantee:
Income
Sales
Clients
Business growth
Career advancement
Productivity levels
Audience growth
Engagement
Opportunities
Financial results
The success of any project, habit, routine, or system
You remain solely responsible for your professional, business, financial, marketing, and career decisions.
This website and our services may use or link to third-party providers, including:
Payment processors
Checkout platforms
Scheduling services
Email-marketing platforms
Video-conferencing platforms
Cloud-storage providers
Course or membership platforms
Website hosting services
Social-media platforms
Human Design chart-calculation websites
We do not control and are not responsible for the availability, content, policies, security, functionality, or practices of third-party providers.
Your use of third-party services may be governed by their own terms, conditions, and privacy policies.
By using this website, purchasing an offering, or contacting us electronically, you consent to receive communications electronically.
These may include:
Order confirmations
Receipts
Booking instructions
Intake forms
Session links
Product-delivery emails
Service announcements
Administrative messages
Updates relating to your purchase
If you join the email list, you may also receive educational or promotional emails. You may unsubscribe from promotional emails at any time by using the unsubscribe link.
Unsubscribing from promotional communications does not prevent us from sending transactional or administrative messages related to an active purchase or service.
Your use of this website is also governed by our Privacy Policy.
The Privacy Policy explains how personal information—including contact details, payment information, birth information, intake responses, and communications—may be collected, used, stored, shared, and protected.
By using this website, purchasing an offering, joining the email list, or booking a service, you acknowledge that you have reviewed or had the opportunity to review the Privacy Policy.
We do not guarantee that the website, checkout, downloads, scheduling tools, online sessions, course platforms, or other services will always be available, secure, uninterrupted, or error-free.
We are not responsible for delays or interruptions caused by circumstances outside our reasonable control, including:
Internet or power outages
Platform or hosting failures
Payment-processing problems
Cyberattacks
Natural disasters
Illness or emergencies
Government action
Travel disruption
Civil unrest
Labor disputes
Technical malfunctions
Failure of a third-party provider
Where reasonably possible, we will attempt to resolve the issue, provide an alternative delivery method, or reschedule the affected service.
To the fullest extent permitted by law, this website, its content, and all products and services are provided on an “as is” and “as available” basis.
We make no express or implied warranty that:
The website will always operate without interruption or error.
Every recommendation will be suitable for your circumstances.
You will obtain a particular result.
Information will meet every personal expectation.
A particular routine, system, experiment, or interpretation will work for you.
Digital materials or third-party platforms will remain permanently available.
Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.
To the fullest extent permitted by law, Sarah Lia Girard Monteiro and Live By Design With Sarah will not be liable for indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising from your use of—or inability to use—the website, products, services, readings, coaching, downloads, recordings, or content.
This includes, without limitation, loss of income, business, opportunities, data, goodwill, productivity, or anticipated results.
Where liability cannot legally be excluded, our total liability relating to a particular purchase or service will not exceed the amount you paid for the product or service that gave rise to the claim, unless applicable law requires otherwise.
Nothing in these Terms limits liability that cannot legally be limited or excluded, including liability arising from fraud or other liability that applicable law requires us to retain.
To the fullest extent permitted by law, you agree to indemnify and hold harmless Sarah Lia Girard Monteiro and Live By Design With Sarah from claims, losses, liabilities, damages, or reasonable expenses arising from:
Your unlawful use of this website or its offerings.
Your violation of these Terms.
Your infringement of another person’s rights.
Your unauthorized copying, sharing, resale, or commercial use of materials.
Fraudulent or abusive conduct connected to your account or purchase.
This section does not require you to indemnify us for conduct for which we are legally responsible.
We may restrict, suspend, or terminate your access to a service, program, product, platform, or communication channel when:
You violate these Terms.
Payments remain overdue.
You misuse or redistribute materials.
You behave abusively, threateningly, or unlawfully.
Continuing the professional relationship is no longer reasonably workable.
We are required to do so by law or a third-party provider.
Termination due to your breach does not automatically entitle you to a refund or cancel outstanding payment obligations, except where applicable law requires otherwise.
These Terms are governed by and interpreted in accordance with the laws of Thailand, without regard to conflict-of-law principles.
Subject to any mandatory consumer rights that apply to you, disputes relating to these Terms or our offerings will be subject to the jurisdiction of the competent courts of Thailand.
Nothing in these Terms excludes, restricts, or overrides any mandatory consumer right or remedy that applies under the laws of your country or place of residence.
Where a provision of these Terms conflicts with a mandatory legal protection that cannot be waived, the mandatory legal protection will apply to the extent of the conflict.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.
The remaining provisions will continue in full force and effect.
If we do not immediately enforce a provision of these Terms, that does not mean we waive the right to enforce it later.
A waiver is valid only when confirmed in writing.
These Terms, together with any applicable:
Privacy Policy
Refund Policy
Sales-page terms
Checkout conditions
Booking terms
Coaching agreement
Course or program agreement
form the agreement between you and Live By Design With Sarah concerning the relevant purchase or service.
Offer-specific terms displayed on a sales page, checkout page, booking page, or signed agreement may supplement these general Terms.
If a signed individual agreement directly conflicts with these Terms, the individual agreement will control for that specific service.
You may not transfer or assign your rights under these Terms without written permission.
We may transfer our rights and obligations as part of a restructuring, sale, transfer, or legitimate change in business organization, provided doing so does not unlawfully reduce your rights.
We reserve the right to revise or update these Terms at any time.
The updated version will be posted on this website with a revised “Last updated” date.
Changes will take effect when posted unless otherwise stated or required by law.
Changes will not retroactively remove rights already acquired through a completed purchase where doing so would be unlawful.
Your continued use of the website or future purchase of offerings after updated Terms are posted constitutes acceptance of the revised Terms.
For questions about these Terms and Conditions, please contact:
Sarah Lia Girard Monteiro
Operating as Live By Design With Sarah
99 Huay Kaew Road
Chiang Mai 50200
Thailand